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FAQs
Do you offer commissions?
Yes, we do offer commissions! You can reserve a spot on our commission calendar by purchasing the 2024 Mawu Art Commission Pack. We'll work closely with you to bring your vision to life, discussing dimensions, colors, composition, pricing, and delivery time.
Can I use your artwork in my project?
Certainly! Our artwork is licensable for various purposes, including promotional products, film and television, streaming content, and live events. We offer three tiers of licensing: personal, commercial, and extended commercial, with options for enterprise-level licensing available upon request.
What sizes are available for your prints?
Our prints come in a range of sizes, such as A4 (8.3” x 11.7”), A3 (11.7“ x 16.5”), A2 (16.5“ x 23.4”), and A1 (23.4” x 33.3”). Additionally, every print includes a border for convenient framing.
What framing options do you offer?
Our prints are framed with FSC-certified Wood in Oak Veneer, available in painted black or white styles.
Are your prints authenticated?
Yes, each print is supplied with a signed & numbered Certificate of Authenticity for provenance.
Can you tell me more about the paper used for the prints?
Our prints are made on paper with a guaranteed archival life of 100+ years. They are museum-grade prints, ensuring exceptional quality and longevity.
What printing methods do you use?
We employ two primary printing methods, Giclée and C-Type (Photographic), to ensure high-quality reproductions of the original artwork.
What is your shipping policy?
Our shipping policy ensures global delivery for all prints and framed artworks to nearly every country worldwide. If your address isn't accepted at checkout, please contact us for assistance. Orders are typically dispatched within 3-5 working days. Delivery times vary, with estimates ranging from 1 to 4 days for the UK/Europe, 2 to 5 days for North America, and 5 to 7 days for Australia/New Zealand. Other destinations may experience longer delivery times, so please allow up to 2 weeks for delivery. Once your order ships, you'll receive a tracking number via email.
What's your policy on returns for damaged or lost artwork?
In the unlikely event that your artwork arrives damaged, please contact us within 48 hours with pictures of the damage. We'll work to replace the damaged edition free of charge. If a replacement isn't feasible, we'll arrange a refund upon receiving the returned damaged artwork along with the corresponding Certificate of Authenticity (where applicable).